Label Bleu -- avoid!!!

guy · November 18th, 2006, 01:16 PM

My CD arrived today. I still recommend getting your Label Bleu CDs from other sources due to their poor customer service.

About three weeks ago I ordered a CD from the website for Label Bleu. (www.label-bleu.com) Since then I have sent three emails to the label asking when my CD will ship but have not received a response. They have charged my credit card. The CD has not arrived (perhaps understandable due to int'l shipping).

Therefore, my recommendation is to avoid ordering directly from Label Bleu due to their terrible customer service. If you want to buy Label Bleu CDs, you might want to check out Cadence or JazzLoft instead.

Guy

Dennis · November 19th, 2006, 03:45 PM

Give it a little more time. I ordered three CDs on November 4th. They were shipped on the 6th and I received them Friday November 17th via DHL. I don't know where you're located but I'm on the east coast so maybe that's why I received them in about 2 weeks.

Dennis

guy · November 19th, 2006, 06:44 PM

I am on the east coast as well. To be clear, though, my problem isn't with the lengthy shipping time -- it's with their abysmal customer service.

Guy

Dennis · November 19th, 2006, 07:13 PM

Forgot to mention..... I would normally order from Cadence because they are a pleasure to deal with, but in this case they didn't have the titles I wanted so I went straight to the source.

Dennis

guy · November 20th, 2006, 06:04 PM

My CD arrived today -- I have edited my original post to reflect that fact.

Guy

aquabenz · December 4th, 2006, 01:47 AM

Hmm, never had any trouble with them. I order all of Marc Ducret's old discs a while ago and they all came pretty promptly. I'd venture to say that Label bleu is like a lot of smaller labels in that it's run by 5-7 people who don't solely rely on it for a living. As long as your disc shows up in a month or so, that's the best you can often hope for. I would recommend looking on www.gemm.com for label bleu stuff. I've had good luck there with some decent vendors.

November 18th, 2006, 01:16 PM	#1
guy Registered User Join Date: Apr 2006 Posts: 646	Label Bleu -- avoid!!! My CD arrived today. I still recommend getting your Label Bleu CDs from other sources due to their poor customer service. About three weeks ago I ordered a CD from the website for Label Bleu. (www.label-bleu.com) Since then I have sent three emails to the label asking when my CD will ship but have not received a response. They have charged my credit card. The CD has not arrived (perhaps understandable due to int'l shipping). Therefore, my recommendation is to avoid ordering directly from Label Bleu due to their terrible customer service. If you want to buy Label Bleu CDs, you might want to check out Cadence or JazzLoft instead. Guy Last edited by guy; November 20th, 2006 at 06:04 PM. Reason: edited for arrival of CD

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November 19th, 2006, 03:45 PM	#2
Dennis Registered User Join Date: Mar 2003 Location: Sussex, NJ Posts: 41	Give it a little more time. I ordered three CDs on November 4th. They were shipped on the 6th and I received them Friday November 17th via DHL. I don't know where you're located but I'm on the east coast so maybe that's why I received them in about 2 weeks. Dennis

November 19th, 2006, 06:44 PM	#3
guy Registered User Join Date: Apr 2006 Posts: 646	I am on the east coast as well. To be clear, though, my problem isn't with the lengthy shipping time -- it's with their abysmal customer service. Guy

November 19th, 2006, 07:13 PM	#4
Dennis Registered User Join Date: Mar 2003 Location: Sussex, NJ Posts: 41	Forgot to mention..... I would normally order from Cadence because they are a pleasure to deal with, but in this case they didn't have the titles I wanted so I went straight to the source. Dennis

November 20th, 2006, 06:04 PM	#5
guy Registered User Join Date: Apr 2006 Posts: 646	My CD arrived today -- I have edited my original post to reflect that fact. Guy

December 4th, 2006, 01:47 AM	#6
aquabenz Registered User Join Date: Dec 2003 Location: Allendale, NJ Posts: 401	Hmm, never had any trouble with them. I order all of Marc Ducret's old discs a while ago and they all came pretty promptly. I'd venture to say that Label bleu is like a lot of smaller labels in that it's run by 5-7 people who don't solely rely on it for a living. As long as your disc shows up in a month or so, that's the best you can often hope for. I would recommend looking on www.gemm.com for label bleu stuff. I've had good luck there with some decent vendors.